FAQ

Frequently Asked Questions

Everything you need to know about staying at Kaku & Saku in Tokyo — pricing, check-in, amenities, and more.

Pricing & Rates

What are the nightly rates at Kaku & Saku Stay Tokyo?

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Our Ikebukuro Studio Flats start from ¥8,100 per night (for 1–2 guests). The Saku House Jujo starts from ¥16,200 per night (for up to 6 guests). Prices vary by season — the lowest rates are in late July and August, while cherry blossom season (late March–early April) and New Year are the most expensive periods.

Does the price change depending on the season?

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Yes. We use dynamic seasonal pricing based on Tokyo tourism demand. The cheapest period is late July to August (deep-value season, roughly 19% below base price). Peak season includes cherry blossom week (late March–early April, up to 52% above base price), Golden Week (late April–early May), autumn foliage (October–November), Christmas, and New Year's Eve (up to 61% above base price). Mid-season months like January, February, June, and September offer moderate rates.

Is there a minimum stay requirement?

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The standard minimum stay is 4 nights. However, shorter stays may be available to fill gaps between existing bookings. Check our availability calendar for your dates, or contact us via WhatsApp to ask about shorter stays.

Is a deposit required to book?

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Yes. We require a non-refundable deposit paid via Stripe to confirm your reservation. The deposit amount depends on your stay length: ¥10,000 for 1–5 nights, ¥20,000 for 6–10 nights, and ¥30,000 for 11 or more nights. The remaining balance is due upon arrival.

Location & Neighborhood

Where are the Kaku & Saku properties located in Tokyo?

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We have two locations. The Ikebukuro Studio Flats are at 3-68-5 Ikebukuro, Toshima City, Tokyo — a 7-minute walk from Ikebukuro Station, the 3rd busiest train station in the world. The Saku House Jujo is at 2-14-4 Nakajujo, Kita City, Tokyo — in the quiet, residential Jujo neighborhood, a short walk from Jujo Station on the JR Saikyo Line.

How far is Kaku Tokyo from the nearest train station?

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The Ikebukuro Studio Flats are approximately a 7-minute walk from Ikebukuro Station (JR, Metro, Tobu, Seibu lines). Ikebukuro Station connects to nearly every major line in Tokyo, including direct trains to Shinjuku (6 min), Shibuya (12 min), Tokyo Station (25 min), and Akihabara (20 min). The Saku House Jujo is a short walk from Jujo Station on the JR Saikyo Line, with direct access to Shinjuku and Shibuya.

How do I get to the properties from Narita or Haneda Airport?

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From Narita Airport: Take the Narita Express (N'EX) to Ikebukuro Station (approx. 80 minutes, ¥3,250). From Haneda Airport: Take the Tokyo Monorail to Hamamatsucho, then JR to Ikebukuro (approx. 50 minutes). Alternatively, airport limousine buses run directly to Ikebukuro. For the Jujo house, continue from Ikebukuro to Jujo on the JR Saikyo Line (10 minutes).

What is the neighborhood like around the Ikebukuro studios?

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Ikebukuro is one of Tokyo's major commercial hubs — lively, safe, and filled with restaurants, shopping, and entertainment that are open day and night. Within walking distance you'll find Sunshine City (aquarium, planetarium, shopping), the Pokemon Center Mega Tokyo, Don Quijote (24/7 discount store), Animate (Japan's largest anime store), Otome Road, and dozens of ramen shops, sushi bars, and izakayas. Convenience stores (7-Eleven, Lawson, FamilyMart) are on nearly every block.

What is the neighborhood like around the Jujo house?

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Jujo is a quiet, authentic residential neighborhood in Kita City, Tokyo. It offers a taste of everyday Japanese life away from tourist crowds. The Jujo Ginza shopping street is a charming local market with affordable food stalls, bakeries, and small shops. The area is very safe and family-friendly, with parks and temples within walking distance.

Facilities & Amenities

Does Kaku Tokyo have high-speed Wi-Fi for remote work?

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Yes, all properties include free high-speed Wi-Fi suitable for remote work, video calls, and streaming. Each studio also has a dedicated workspace area with a desk.

Is Kaku Tokyo suitable for a group of 6 people?

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Yes — the Saku House Jujo accommodates up to 6 guests with 2 bedrooms, a living room, 2 bathrooms, and 5 beds (2 double beds, 2 single beds, and 1 double sofa bed). It has a full kitchen, washer, private entrance, and plenty of space for families or groups of friends traveling together.

What amenities are included in the Ikebukuro Studio Flats?

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Each studio flat includes: free high-speed Wi-Fi, air conditioning and heating, a kitchenette with microwave and refrigerator, a private bathroom with shower and hair dryer, shampoo, soap, and towels, a projector for entertainment, a dedicated workspace, and 24/7 self check-in via key box. Studios are designed for 1–2 guests.

What amenities are included in the Saku House Jujo?

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The family house includes: free high-speed Wi-Fi, air conditioning and heating, a full kitchen with stove, microwave, and refrigerator, 2 private bathrooms, a washer, hair dryer, fresh towels and linens, a projector, a private entrance, and 24/7 self check-in via key box. The house accommodates up to 6 guests.

Is there a kitchen I can cook in?

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Yes. The Ikebukuro studios have a kitchenette equipped with a microwave, refrigerator, and basic cooking supplies — suitable for light meals and reheating. The Saku House Jujo has a full kitchen with a stove, oven, microwave, refrigerator, and cooking utensils — suitable for full meals.

Is there a washing machine available?

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The Saku House Jujo has a washer available for guest use at no extra charge. The Ikebukuro studios do not have in-unit washers, but there is a coin laundry within a short walk.

Check-in & Check-out

What time is check-in and check-out?

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Check-in is from 3:00 PM (15:00). Check-out is by 10:00 AM (10:00). Early check-in or late check-out may be possible depending on availability — please ask us via WhatsApp.

How does self check-in work?

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We offer 24/7 self check-in using a secure key box at the property entrance. Before your arrival, we send you the key box code and detailed access instructions (with photos) via WhatsApp or email. No need to coordinate arrival times — you can check in at any hour.

Booking & Contact

How do I book a stay at Kaku & Saku?

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You can book directly through our website at kakutokyo.com — check availability using our calendar, select your dates, and pay the deposit online via Stripe. Both the Ikebukuro studios and the Saku House Jujo are also listed on Booking.com. For personalized assistance, questions, or special requests, reach us on WhatsApp at +81 70-8555-9906.

How can I contact you?

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The fastest way is WhatsApp at +81 70-8555-9906. You can also email us at [email protected] or follow us on Instagram @kaku_saku_stay. We typically respond within a few hours.

General

What makes Kaku & Saku different from a hotel?

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Kaku & Saku offers private, self-contained vacation rentals — not hotel rooms. You get your own kitchen, bathroom, workspace, and living space with no shared facilities. There's no front desk or lobby — you check in independently at any hour using a secure key box. It's larger, more private, and more affordable per guest than most Tokyo hotels, especially for longer stays or groups.

Is Kaku & Saku a licensed vacation rental?

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Yes. Kaku & Saku operates under a valid Japanese minpaku (vacation rental) license in full compliance with Japan's Private Lodging Business Act (住宅宿泊事業法). All guests are asked to complete a registration form as required by law.

Are the properties family-friendly? Can I bring children?

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Yes, both properties welcome families with children. The Saku House Jujo is especially well-suited for families, with 2 bedrooms, a living room, and space for up to 6 guests. The quiet Jujo neighborhood is very safe for families. The Ikebukuro studios can also accommodate a family of 2 (one adult + one child).

Is smoking allowed?

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No. All Kaku & Saku properties are strictly non-smoking. Smoking inside the property will result in an additional cleaning fee.

Are pets allowed?

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No, pets are not permitted at any of our properties.

Still have questions? We're happy to help.